Legal

Privacy & Data Protection

We take your data seriously. This page explains what we collect, how we use it, and how we protect your information.

Last updated: April 2026

We collect only the information necessary to deliver our services effectively. Our goal is to be transparent about how your data is handled and to ensure it is used responsibly, securely, and in line with best practices.

What information we collect

We may collect the following types of information:

  • Contact information (name, email address, phone number)
  • Business information (company name, role, service needs)
  • Communication data (messages, enquiries, support interactions)
  • Usage data (basic website interactions and analytics)
How we use your data

We use your information to:

  • Respond to enquiries and provide requested services
  • Build and manage support teams for your business
  • Improve our services and internal processes
  • Communicate updates, onboarding details, and support information

We do not sell or share your data for unrelated third-party marketing.

How we protect your data

We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss.

Access to your information is limited to authorised personnel only and handled with strict confidentiality.

When we may share data

We may share information only when necessary to:

  • Deliver services through trusted tools or platforms
  • Comply with legal obligations
  • Support operational requirements directly related to your service

All third-party tools used are selected with data protection in mind.

Your rights and choices

You have the right to:

  • Request access to your data
  • Request corrections to inaccurate information
  • Request deletion of your data where applicable
  • Withdraw consent for certain uses

To make a request, contact us at: hello@itelo.io

How long we keep your data

We retain data only for as long as necessary to provide our services and meet legal or operational requirements.

Questions about your data?

If you have any questions about how your information is handled, feel free to reach out.

Contact Us

Our Privacy Policy describes how we collect.

Privacy Policy

Direct & Professional
Friendly & Reassuring
Informative & Structured
What Information We Collect and Why
How We Use Your Data
Your Rights and Choices

Velos crafts bold brands and digital experiences.

At Velos, we bring ideas to life through strategy, design, and digital innovation. From bold brands to immersive experiences, we help visionary businesses stand out, connect, and grow.

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We help growing teams run customer support and operations with calm, clarity, and consistency. Built on the Yoruba idea of ìtẹ́lọ́run — calm assurance.

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